The right prescription for your business technology.
Lethbridge-based business IT support since 1990.
We know how business works, we know how technology works, and we make the two work together.
Dok-Tor Harddrive looks after the computers, networks, email and security behind small businesses, in Lethbridge and wherever you are. Taking the pain and pressure points out of your day is our area of expertise.
Everyday IT, done right
Managed IT
Ongoing care that catches problems early.
Security Assessment
Where you stand, and a plan to strengthen it.
Backups
Your computers, plus your Microsoft 365 or Google email and files, copied off-site and tested, so you can get them back.
Networks and workstations
Networks, Wi-Fi, computers and printers set up for your work.
Remote and onsite support
Quick remote fixes, and house calls when needed.
More than fixing computers
Beyond the everyday, we make your technology do real work for your business.
Your business know-how, in one place
The sticky note that gets lost, the process only one person knows, the file that’s at the office when you’re at home. We help you get what your business knows organized and shared, so your whole team can find what they need, from anywhere.
Web apps built around your business
Simple tools your staff open right on their phones, designed around how your business actually runs. For example, we’ve developed a web app for seasonal RV campgrounds that lets staff take service requests, assign them and track them from their phones, with no paper and no phone tag.
Cloud software, put to work
Whether you’re moving to Microsoft 365, Google Workspace or another cloud-based system, we get you set up, then help you use the features you’re already paying for: forms, automatic approvals, shared team spaces and workflows that keep information moving.
Updates and patches on autopilot
Every computer stays current automatically.
Protection that’s smarter than antivirus
It watches for suspicious behaviour, not just known viruses, and alerts us right away.
We know how business works
Over the years, we’ve worked with financial institutions, provincial government departments and local government, law and medical offices, home builders and the trades, retail, auction companies, trucking companies, feedlots and farms, and national organizations. Every one of them runs on information moving between people, customers and suppliers.
We know how that information flows and where it usually slows down: double entry, files nobody can find, a step that only works when one person is in the office. We spot those bottlenecks and build the fix, whether that’s a web app, an automated workflow or a better setup. It’s about helping your team work smarter, not harder.
Plain English, from people who know you
We’re family-owned, Lethbridge-based and in our second generation. When you call, you reach people who know you and your setup, and we explain what’s going on in everyday language. When your software vendor, phone company or internet provider starts talking tech, we take that conversation for you and bring back the answer in plain terms.
We plan our work so your people keep working, with updates and bigger jobs done at quiet times. Office hours are Monday to Friday, 8:30 to 4:30. Got an after-hours emergency? Give us a call, and we’ll do what we can to help.
Businesses are our focus, and we’re happy to help home users too. With remote access, distance doesn’t matter. We’ve supported businesses in Montana and Arizona and across British Columbia, Alberta and Saskatchewan, and helped a travelling client who called us from as far away as Poland. Ask us how our remote assistance works.
Your first 15 minutes are on us
A one-time, no-cost, no-obligation consultation by phone or video. Request a time that suits you from our open times, and we’ll confirm it with you. Then tell us what’s going on, and we’ll tell you how we can help. If it’s not something we can help with, we’ll tell you that too. Any work after that is billable, and we’ll talk it through with you first.
Let’s talk
Phone: (403) 381-7080
Email: info@drhd.com
Hours: Monday to Friday, 8:30 to 4:30. Closed weekends and holidays.
After hours: Call for problems or emergencies, and we’ll do what we can to help.
Serving: Based in Lethbridge. Onsite across Southern Alberta, remote anywhere.
Mailing address: Suite 144, 210 12th Street A North, Lethbridge, AB T1H 2J1
Drop-offs: by appointment. Call first and we’ll arrange it.